Privacy Policy

Privacy Policy

NOMSHAH values your privacy and is committed to handling customer information responsibly. This Privacy Policy explains the types of information we may collect through our ecommerce store, how we use it, how it may be shared, and the choices available to customers.

This policy is provided for general business transparency and is not legal advice. If you need help with a specific privacy concern, please contact support at [email protected].

Information We Collect

We may collect personal and order-related information when you browse our website, place an order, contact us, subscribe to updates, or create an account. Depending on your interaction with the store, this may include your name, email address, phone number, billing address, shipping address, and order details.

We may also collect basic technical information such as IP address, browser type, device type, pages visited, referral source, and general website usage information through cookies or basic analytics tools.

How We Use Your Information

We use customer information to operate and improve our store, including to:

  • Process and manage orders.
  • Arrange shipping and delivery.
  • Provide customer service and order updates.
  • Verify transactions and help prevent fraud.
  • Maintain customer accounts where applicable.
  • Improve website performance, usability, and product offerings.
  • Send service-related communications and, where appropriate, promotional messages.

Order Processing and Payment Handling

When you place an order, we use your information to confirm the purchase, process payment, arrange fulfillment, and communicate about the status of your order. Payment transactions may be processed through third-party payment providers. We generally do not store full sensitive payment details on our own website unless clearly stated as part of the payment setup.

Payment providers and related service partners may process information according to their own privacy and security practices as part of completing your transaction.

Cookies and Basic Analytics

Our website may use cookies or similar technologies to support essential site functions, remember customer preferences, maintain cart activity, and understand how visitors use the website. Basic analytics information may help us identify trends, improve navigation, and enhance the customer experience.

You can manage certain cookie settings through your browser. Please note that disabling some cookies may affect website functionality.

How We Share Information

We do not sell customer personal information as part of ordinary store operations. We may share relevant information with service providers only where needed to run the business and serve customers, such as:

  • Payment processors for transaction handling.
  • Courier or delivery partners for shipping orders.
  • Technology, hosting, or website support providers.
  • Analytics or security providers supporting store operations.

We may also disclose information where reasonably necessary to comply with applicable legal requests, protect our rights, investigate fraud, enforce store policies, or respond to security concerns.

Data Retention

We keep personal information for as long as reasonably necessary for order fulfillment, customer support, business records, fraud prevention, tax or accounting purposes, and other legitimate operational needs. Retention periods may vary depending on the type of data and the purpose for which it was collected.

Data Security

We take reasonable administrative and technical measures to help protect personal information against unauthorized access, misuse, loss, or disclosure. However, no online system or data transmission method can be guaranteed completely secure.

Customer Rights and Choices

Customers may request access to or correction of certain personal information held by us, subject to applicable requirements and verification. You may also contact us to ask questions about your information, request account-related assistance, or request that we review a specific concern.

If you no longer wish to receive non-essential promotional emails, you may opt out through the communication method provided or by contacting us directly.

Children’s Privacy

Our website is intended for general customers and is not knowingly designed to collect personal information from children without appropriate supervision. If you believe information has been submitted in error, please contact us so we can review the matter.

Third-Party Services

Our store may use third-party tools, plugins, payment services, shipping providers, or hosting services to operate effectively. Information processed through those services may also be subject to their own practices and operational requirements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, or data handling practices. Any updates will become effective when posted on the website.

Contact

If you have questions about this Privacy Policy or want help with a case-specific privacy matter, please contact NOMSHAH at [email protected].